WALESBONNERMART Refund and Return Policy
Return Policy
- We accept returns on full-price items within 21 calendar days of WALESBONNERMART
shipping your order.
- Please note: We cannot accept returns on sale items or gift cards.
- Conditions for returns:
- Footwear must be unworn.
- Footwear must be in the original box.
- All returns must be pre-approved. Please contact us at 7365 103229 or email
info@WALESBONNERMART.co.uk to obtain approval before sending your return.
- WALESBONNERMART does not offer free return shipping, nor do we refund original shipping costs.
- We provide full refunds on full-price items only, excluding any original shipping fees.
- We do not accept unauthorized returns or COD (Cash on Delivery) returns.
Exchange Policy
- Exchanges are accepted within 21 calendar days of WALESBONNERMART shipping your order.
- Please note: We cannot accept exchanges on sale items or gift cards.
- Conditions for exchanges:
- Footwear must be unworn.
- Footwear must be in the original box.
- All exchanges must be pre-approved. Please contact us at 7365 103229 or email
info@WALESBONNERMART.co.uk to obtain approval before sending your exchange.
- WALESBONNERMART does not offer free exchange shipping, nor do we refund original shipping costs.
- We process exchanges for full-price items only, excluding any original shipping fees.
- We do not accept unauthorized exchanges or COD (Cash on Delivery) returns.
Shipping Errors and Manufacturer Defects Policy
- If a return is necessary due to a shipping error or a manufacturer's defect, we will refund all
shipping charges, including return shipping.
- To process such returns, please contact us at 7365 103229 or email
info@WALESBONNERMART.co.uk for approval.
- We do not accept unauthorized returns or COD (Cash on Delivery) returns, even in these cases.
If you have any questions or concerns regarding our refund and return policy, please don't hesitate to
contact our customer service team.
